Friday, March 27, 2009

Reviewing Staff

Staff:

Reviewing the staff starts with numbers. Are there enough staff to run the field effectively? I have seen too many times a field with one or two staff members who are running the whole show and slow the whole process down. As much as number is important, quality is what shines through. How many times have you been to a field to see it staffed by young tournament players whose compensation is practice time, equipment from the field. These people have no interest in being a referee on the weekends for a bunch of rec-ball players, who of course they look down on. In fact there is such a difference between good and bad refs that I’m planning a future blog just on this topic. Concerning these reviews, this is what I am looking for. Refs need to manage the game, turn games around quickly, assist new players, pay attention to what is happening on the field and not be scared to perform paint-checks.

The rest of the staff review comes from their personality and how they treat their paying customers. Are they helpful? Do they go above and beyond the task they have been assigned to do? If I need an air fill, or need to purchase paint or for some other reason need to give money to the field in exchange for something I need to keep playing, how long am I waiting for someone to show up to serve me. The quality of the staff can make or break a paintball experience. You'll know when you see great staff, and you will really notice when the staff is substandard.

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